Patience and proper acclimation are critical elements to ensure the survival of your new snake. Many reptiles arrive sluggish due to the stress of shipping, so following the steps are essential to their health. Typically snakes rebound quickly and flourish with proper acclimation. Here are some things you need to do and consider while getting your new pet acclimated to its habitat. (If you are uncomfortable with this method, please use Method B after completing steps 1 and 2.)

The following steps must be followed as a condition of the PetSolutions Fourteen Day Guarantee.

Acclimation: Method A

STEP 1: Open the box as soon as possible. Be extremely careful and handle the snake with care. In the winter, heat packs can overheat the box if it’s left for a long period of time at room temperature. Remove them just in case.

STEP 2: Your new pet will arrive in a deli style cup or cloth bag.  Carefully loosen the top of the container or bag to locate the head of the snake. Gently grab the snake behind the head and support the body with your other hand. Some snakes will squirm and try to escape, while others don’t mind.

STEP 3: Briefly inspect the snake. Although they are rarely injured during shipment, you’ll still want to scan for injury or indications of stress and dehydration. Do not practice handling or taming your new snake at this time!

STEP 5: Gently place the snake inside of the habitat, allowing it to rest and recover.  Turn off any lighting to ensure a gentle transition to its new home. If you have an under tank heater, place the snake on the opposite end of the heater. When it’s ready, it will will move towards the heater on its own. Dehydration is the most common problem animals suffer from during shipping; so place it near water.

STEP 6: Turn on the heat lamp after an hour of letting the initial adjustment period.  If you have an under tank heater in addition to the heat lamp, then turn off the lamp for a few hours. When you turn on the heat lamp, put it at the end of the habitat and not directly in the center.

STEP 7: Wash your hands with an antibacterial soap, or a disinfecting hand gel after placing the snake into its new home. Do not attempt to feed your new snake for another 24 to 48 hours.

Acclimation: Method B

(For those who are not comfortable handling a snake yet.)

STEP 3: Place the container (with the snake in it) inside of the habitat.

STEP 4: Open the container/bag and lay it on it’s side so it can easily find it’s way out.

STEP 5: Put the lid on the habitat or close and lock any habitat doors, and secure all openings so the snake can not escape.

STEP 6: Let the snake come out of the container and into the habitat on its own. Once the snake has left the container, you may remove the cup or bag from the habitat.

STEP 7: After completing acclimation method B step 6, please move back to method A and complete steps 7 and 8.

In Conclusion:

Important Note: Any reptile has the potential to carry Salmonella. Reptiles and other pets may carry and transmit germs (including Salmonella) to humans. It is important to wash your hands thoroughly with an antibacterial soap or hand sanitizer after handling reptiles and other pets or coming in contact with their water, food, housing material, or container. Do not allow pet water, food, or housing material to come in contact with your food or areas where food is prepared. If you or any member of your family is prone to or has serious health problems or is pregnant, or your family includes a child younger than 5 years old, consult your physician before adding a reptile to your family.

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